Impact of AI and Automation on Jobs

Authors

Keywords:

Artificial Intelligence, AI, Automation, Job market, Impact of AI

Abstract

The global workforce is changing as a result of the rapid advancements in automation and artificial intelligence (AI), which present both benefits and difficulties. This study explores the various ways that technology and artificial intelligence (AI) are changing the job market, generating new job categories, and replacing certain old ones. Automation and artificial intelligence (AI) are driving innovation, productivity, and efficiency across a wide range of sectors, including manufacturing, healthcare, finance, and retail. However, these advantages come at the expense of a large labor displacement, especially for repetitive and regular jobs.

This chapter examines the combined effects of automation and artificial intelligence, emphasizing the industries most impacted by these changes in technology. For example, the usage of robots and AI-driven systems in manufacturing has increased, which has resulted in the displacement of assembly line workers but also increased the need for highly qualified technicians and AI specialists. AI-driven catboats and automated customer care platforms are transforming client interactions in the service sector, eliminating the need for human intervention while necessitating new skills in AI management. 

The socioeconomic effects of these developments are also discussed in the research, with special attention to the growing skills gap and the necessity of reskilling and upskilling the labor force. This chapter offers a detailed perspective of the influence of AI and automation on jobs through an in-depth analysis of the literature and case studies, providing insights into strategies for developing an inclusive and resilient workforce in the age of AI.

Author Biographies

Sunita Kharate, Sri Balaji University Pune, India

Dr. Sunita Kharate holds a Ph.D. in Marketing and an MBA in Marketing and is a SET-qualified academician with over 12 years of teaching experience. She is currently serving as Senior Assistant Professor at Sri Balaji University, Pune. She has published several research papers in reputed journals and conference proceedings, with interests spanning marketing, consumer behavior, and management studies.

Rupali P. Gawande, Amity Global Business School, Pune, India

Assistant Professor at Amity Business School Pune, with handful of teaching Experience in Management Field.

Ritu Mishra, PRUTISM Saket Institute of Management.

Assistant professor of business management at PRUTSIM Pramod Ram Ujagar Tiwari
Saket Institute of Management with over five years of teaching experience across MBA,
BBA, and BBA LLB courses. Demonstrates expertise in technology integration, course
planning, pedagogical adaptation, and research proficiency. Qualified NET twice in Human
Resource Management and Labour Welfare, with a proven track record of publishing
papers and book chapters in national and international journals. Skilled in mentoring
students through dissertations, research guidance, and counselling while fostering their
academic and personal growth. Carry Industrial Experience of working as HR Executive at
Snapdeal. Presently actively contributes to institutional development through committee
participation in cultural, CSR, MoU, and digital initiatives. Career focus includes advancing
academic excellence through innovative teaching methods and impactful research
contributions.

Published

2026-07-07

How to Cite

Kharate, S., Gawande, R. P., & Mishra, R. (2026). Impact of AI and Automation on Jobs. African Journal of Advanced Social Sciences, 2(1). Retrieved from https://journals.evonexpublishers.com/index.php/ajass/article/view/94

Issue

Vol. 2 No. 1 (2026)

Section

Articles
Copyright & Licensing

Copyright (c) 2026 Sunita Kharate, Rupali P. Gawande, Ritu Mishra

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